iTunes doesn’t recognize my iPhone since I upgraded to Windows 7. What configuration do I need to change?

March 16, 2010 by admin · 2 Comments
Filed under: Software 
iphone
Jim D asked:


My laptop is using 64 bit and since I’ve upgraded from Vista to Windows 7 my iTunes doesn’t recognize my iPhone when I plug it in. When I look at My Computer it lists my iPhone as ‘iPhone Camera’ instead of ‘My iPhone’. How can I fix this (and please don’t be generic and say get an Mac). I’ve uninstalled iTunes and still no luck.

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Comments

2 Responses to “iTunes doesn’t recognize my iPhone since I upgraded to Windows 7. What configuration do I need to change?”
  1. Amit says:
    March 18, 2010 at 1:02 am

    The issue can be resolved by performing the following steps:
    STEP 1. Run the devmgmt.msc command to open the Device Manager.

    STEP 2. Select View > Devices by Type.
    STEP 3. Expand the USB controllers section, right-click each USB Root Hub entry, select Properties > Power Management.
    STEP 4. Clear Allow the computer to turn off this device to save power check box and restart the system.
    For professional assistance with upgrading to Windows 7, call +877 466 7165. Amit

  2. Walker_Windows_Team says:
    March 20, 2010 at 2:09 pm

    Hi there,

    Looks like this thread has a solution:

    Try that and let me know how it works!

    Cheers,

    Walker
    Windows Outreach Team Walker_Windows_Team

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